Home | Blog | About | Contact Us
Home | Blog | About | Contact Us
Tech Support REdefined
Here is what great technology support means to smadatek and how we deliver on our guarantee.
The Nemesis of Technology
Downtime. The purpose of technology is to help your employees do their jobs more efficiently and effectively. Uptime requires commitment.
Are you ready to trust us?
I recently moved to Boise along with my business. I was recommended to Smadatek and I am extremely happy I decided to work with them. Their level of support is terrific and far exceeds the support I had before, that I thought was good. Their response time is excellent. They have worked with us and been proactive in helping with security issues, backup solutions with my onsite server, setting up a VPN and especially helpful dealing with CenturyLink. Every interaction I have had with the people at Smadatek has been friendly, and has exceeded my expectations. They have definitely been a 5+ star company for us in every way.
— Glenn Wallace
The guys at Smadatek are so great at what they do. They respond quickly with real solutions - and have never said, “Try rebooting your computer.” We use them for everything from phones to computer security and no matter who I talk to, I get real results. When employees can’t work, my mind goes to, “What is this costing? Will employees be able to stay late or come in outside their normal schedule? Will I have to pay overtime? Or, even worse, if this keeps happening will my customers – or employees - get frustrated and go somewhere else?” Of course, I’ve had years of not worrying about that.
— Jalene Greer
I am typically skeptical of using outsourced IT for anything beyond projects and security. After working with Smadatek I am convinced that this company is a game changer in the outsourced IT arena. They consistently give our company quick response and top expertise on everything from simple desktop support to systems engineering, security, hardware, software updates, even the phone system. The technicians and engineers at Smadatek are friendly. They take time to know employees and their systems. Hiring Smadatek has proven to be cost effective. They do a great job and I know I can count on them.
— Steve Konkol
A Single IT Person Can't Respond Fast Enough Anymore!
Computers, Servers, Applications and the Internet are complicated and Your Business Needs a Help Desk Team of Experts you can Consistently Rely on
Network Admin
Managing your cybersecurity, Internet and WiFi
System Admin
Keeping your desktops, laptops and servers running fast and secure
Mobile Admin
Managing your Apple & Windows phones & tablets
Hardware Repair Tech
Maintain & repairing your desktops, laptops and servers in-house
Project Manager
Managing your internal and external growth to stay within budget
Onboarding Admin
Setting up your new team member fast so they can get to work!
IT Management Service Plans
Managed Services
$25
Per Device/User, Monthly
Help Desk
Tools
Infrastructure
Network
Managed Services Plus
$100
Per Device/User, Monthly
Everything in Base Plan
Server
Platform
Systems
Managed Services Pro
$150
Per Device/User, Monthly
Everything in Plus Plan
Onboarding
Bench Diagnostic
Computer Resilience
Your employees get to work with skilled computer and network people who protect and fight to keep technology working correctly everyday.
Technology Calculated
The price of fast and reliable tech support is both affordable and attainable.
1
Design
FREE Consultation
We provide a deep review of what's working and not working so we can provide an IT team to help you grow.
2
Deploy
Seamless Migration
We understand the importance of minimizing downtime, keeping your employees online to take care of your customers.
3
Support
Same-Day Support
You call. We answer. You email. We respond. You have a problem. We fix it. It's that easy!
Get Our Ebook
Small business owners like you are working hard to pay off the mortgage, send kids to college and save for retirement.
Unfortunately, hackers are constantly trying to steal your money and take that success away from you.
Read my FREE eBook and learn new tactics to safeguard your email to protect your money and family.
