Tech Support REdefined

Here is what great technology support means to smadatek and how we deliver on our guarantee.

The Nemesis of Technology

Downtime. The purpose of technology is to help your employees do their jobs more efficiently and effectively. Uptime requires commitment.

Are you ready to trust us?

I recently moved to Boise along with my business. I was recommended to Smadatek and I am extremely happy I decided to work with them. Their level of support is terrific and far exceeds the support I had before, that I thought was good. Their response time is excellent. They have worked with us and been proactive in helping with security issues, backup solutions with my onsite server, setting up a VPN and especially helpful dealing with CenturyLink. Every interaction I have had with the people at Smadatek has been friendly, and has exceeded my expectations. They have definitely been a 5+ star company for us in every way.

— Glenn Wallace

The guys at Smadatek are so great at what they do. They respond quickly with real solutions - and have never said, “Try rebooting your computer.” We use them for everything from phones to computer security and no matter who I talk to, I get real results. When employees can’t work, my mind goes to, “What is this costing? Will employees be able to stay late or come in outside their normal schedule? Will I have to pay overtime? Or, even worse, if this keeps happening will my customers – or employees - get frustrated and go somewhere else?” Of course, I’ve had years of not worrying about that.

— Jalene Greer

I am typically skeptical of using outsourced IT for anything beyond projects and security. After working with Smadatek I am convinced that this company is a game changer in the outsourced IT arena. They consistently give our company quick response and top expertise on everything from simple desktop support to systems engineering, security, hardware, software updates, even the phone system. The technicians and engineers at Smadatek are friendly. They take time to know employees and their systems. Hiring Smadatek has proven to be cost effective. They do a great job and I know I can count on them.

— Steve Konkol

A Single IT Person Can't Respond Fast Enough Anymore!

Computers, Servers, Applications and the Internet are complicated and Your Business Needs a Help Desk Team of Experts you can Consistently Rely on

Network Admin

Managing your cybersecurity, Internet and WiFi

System Admin

Keeping your desktops, laptops and servers running fast and secure

Mobile Admin

Managing your Apple & Windows phones & tablets

Hardware Repair Tech

Maintain & repairing your desktops, laptops and servers in-house

Project Manager

Managing your internal and external growth to stay within budget

Onboarding Admin

Setting up your new team member fast so they can get to work!

IT Management Service Plans

Managed Services

$25

Per Device/User, Monthly


Help Desk

Tools

Infrastructure

Network

Managed Services Plus

$100

Per Device/User, Monthly


Everything in Base Plan

Server

Platform

Systems

Managed Services Pro

$150

Per Device/User, Monthly


Everything in Plus Plan

Onboarding

Bench Diagnostic


Computer Resilience

Your employees get to work with skilled computer and network people who protect  and fight to keep technology working correctly everyday.

Technology Calculated

The price of fast and reliable tech support is both affordable and attainable.

1

Design

FREE Consultation

We provide a deep review of what's working and not working so we can provide an IT team to help you grow.

2

Deploy

Seamless Migration

We understand the importance of minimizing downtime, keeping your employees online to take care of your customers.

3

Support

Same-Day Support

You call. We answer. You email. We respond. You have a problem. We fix it. It's that easy!

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