Business Growth vs. Progress
Is your business too focused on growth? Is growth actually paralyzing your business? Here are 3 books to help you change your focus from growth to progress. A simple question ‘is your business growing?’ is easy to answer with all kinds of metrics: sales/revenue, market share, new clients, and etc. Objective. A more powerful question […]
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The Customer Experience
Hello there! My name is Chris Adams, president of smadatek. In this quick video, I’m going to talk about: How do your customers experience customer service? The main thing I want to talk about is customer service isn’t just a department or a phone number or an email. Customer service is the entire culture of […]
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Three Components of Personal Growth
Hello everyone. Chris Adams here, and this topic today, is three stages of personal growth. It could be three stages, maybe stages isn’t the right word, but there are definitely three components of growth that I think are important for leaders. The thing for me is, I talk a lot about leadership, I talk a […]
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The Lost Secrets of Scalability
My name is Chris Adams president of Adams Technology Group and the smadatek team. I wanted to talk about one of the hot topics I hear a lot of people talking about: scalability in regards to what’s going on with supply chain issues and human resource issues. In other words, it’s hard to find good people. In […]
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Three Organizational Strategies to Maintain an Empowered Culture
Culture has become cliché Part 3 of 3: Culture isn’t about what an office looks like… culture is how your office feels. As we’ve discussed in the previous articles, a healthy culture should promote employee growth and development and it should overflow with empowerment. The environment itself must be in a state of constant and […]
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